We are dedicated to bring amazing shopping experiences for the final consumers. We take good care of the production, packaging and transportation. If there is unqualified products, we’d like the opportunity to make it right for you. We have different solutions for different situations.
We give you a discount
We give you a discount so that you can sell the products at more appealing prices. Situations: Slightly damaged packaging, or tiny problem with appearances of the products.
We pay you the rework charge
We pay you the rework charge. Situations: Small and occasional problems which can be solved by rework.
We give you a full refund or we deliver you the replacement. Situations: Big problems that can not be solved.